Store Rec Info

Thank you for visiting the Ulta Beauty Survey Site. Ulta Beauty strives to provide every guest with an experience that is positive and uplifting. Your feedback on your recent experience is appreciated and will allow us to ensure all guests receive the highest quality service possible. Each month one survey will be randomly selected to win a $500 Ulta Beauty gift card. Click here for rules. To view the winner of the raffle click here.

Please enter the required information from your store receipt:


Transaction Number:
Store Number:
Register Number:
Email Address:

Date

Purchase Date:

Store Experience Satisfaction

Ulta Beauty Guest Satisfaction Store Survey

Overall, how satisfied are you with your Ulta Beauty store experience?

Likelihood to Shop Again

How likely are you to shop at that Ulta Beauty store again?

NPS

On a scale of 0 to 10, how likely is it that you would recommend ULTA to a friend or family member?

Visit Purpose

What was the purpose of your visit to Ulta Beauty?

(Check all that apply)


	I received an Ultamate Rewards offer that I wanted to take advantage of
	I wanted to attend an event being hosted at Ulta Beauty
	I wanted to look for a new beauty product
	I needed to replenish my beauty products
	I needed to return a previous purchase
	I had an appointment (i.e., at The Salon, Dermalogica, Benefit Brow Bar)
	I just wanted to shop at Ulta Beauty
	I was purchasing a gift for someone
	I wanted to take advantage of a coupon/promotion
	Other (please specify) Other (please specify)

Greeted

Were you greeted by an associate when you entered the Ulta Beauty store?


	Yes
	No

Thinking about your recent shopping experience at Ulta Beauty, please indicate how much you agree or disagree with each of the following statements:


I am able to try or test products in the store before buying them
I can easily find what I am looking for
The store has a comfortable atmosphere to shop in

Area Assistance

In the areas that you visited, which of the following describes the assistance that you received?


	I received assistance
	I wanted assistance but did not receive it
	I did not need assistance

Thinking about your recent shopping experience at Ulta Beauty, please indicate how much you agree or disagree with each of the following statements:


I have confidence in the recommendations I received
The associate(s) made me feel comfortable shopping at Ulta Beauty
The associate(s) was/were knowledgeable about the products
The associate(s) listened to my questions

Out of Stock/Did Not Carry

Were there any products that you were shopping for that you did not purchase because Ulta Beauty was out of stock or did not carry the specific product?

(Check all that apply)


	Yes – Ulta Beauty was out of stock
	Yes – Ulta Beauty did not carry the product
	No

Checkout Wait Time Satisfaction

Overall, how satisfied were you with the wait time to check-out, this would be from the moment you entered the line until the associate completed your purchase?

Thinking about your recent check-out experience at Ulta Beauty, please indicate how much you agree or disagree with each of the following statements:

At check-out the associate…


rang-up my purchase/return/exchange correctly
was friendly
made me feel that Ulta Beauty appreciated my business

Rewards Membership

Prior to your store visit, were you a member of the Ultamate Rewards Program?


	Yes
	No

Guest Comments

Please provide any further comments in 1,000 characters or less about your shopping experience here.

If you would like us to contact you regarding your experience, please include your contact information here.

1000 characters remaining